Privacy Policy
Privacy Policy – Netras
Effective Date: April 1, 2026
This Privacy Policy describes how NETRADEEPAK ENTERPRISES PRIVATE LIMITED (“Company”, “we”, “us”, or “our”), operating under the brand name Netras, collects, uses, and protects your personal information when you use https://netras.in (“Website”). The Website is hosted on Shopify and uses Razorpay as the payment gateway.
By accessing or using this Website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
• Name
• Email address
• Mobile number
• Billing and shipping address
b. Account Information
• Login credentials (if you create an account)
• Preferences and saved details
c. Transaction Information
• Order details
• Payment status (we do not store card or payment details)
d. Technical Data
• IP address
• Browser type
• Device information
• Website usage data
e. User-Generated Content
• Comments, reviews, feedback
• Images or content uploaded by users (if applicable)
2. How We Use Your Information
We use your information to:
• Process and deliver orders via Razorpay and logistics partners
• Provide customer support
• Manage user accounts
• Improve our Website and services
• Send order updates and service-related communication
• Send marketing communications (only with your consent)
• Prevent fraud and enhance security
3. Comments
When visitors leave comments, we collect the data shown in the comment form along with the visitor’s IP address and browser user agent to help detect spam.
An anonymized string (hash) from your email may be shared with third-party services (such as Gravatar) to display profile images.
4. Media Uploads
If you upload images to the Website, avoid including embedded location data (EXIF GPS), as it may be accessible to others.
5. Cookies
We use cookies to improve user experience and analyze Website traffic. Cookies may be used for:
• Saving login sessions
• Remembering user preferences
• Analytics and performance tracking
You may disable cookies through your browser settings; however, this may affect Website functionality.
6. Embedded Content
Content on this Website may include embedded content (e.g., videos, images, articles). Such content behaves as if you have visited the third-party website directly, and those websites may collect data about you.
7. Sharing of Information
We do not sell your personal information.
We may share your data with:
• Payment gateway providers such as Razorpay
• Logistics and delivery partners
• IT, analytics, and marketing service providers
• Legal or regulatory authorities if required
8. Payment Security
All payments are processed through secure third-party payment gateways. We do not store your debit/credit card or financial details.
9. Data Retention
We retain personal data:
• As long as necessary for order fulfillment
• For legal and regulatory compliance
• For legitimate business purposes
Comments and related metadata may be retained indefinitely.
10. Your Rights
You have the right to:
• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communications
You may contact us at: hello@netras.in
11. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Children’s Privacy
This Website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitutes your acceptance of the updated policy.
15. Contact Information
NETRADEEPAK ENTERPRISES PRIVATE LIMITED
Email: hello@netras.in
Phone: +91 7887880746
Address: 102 Network Savoy, Baner, Pune – 411045, Maharashtra, India
By using this Website, you consent to the collection and use of your information as described in this Privacy Policy, including the use of Shopify as the e-commerce platform and Razorpay as the payment gateway.