Terms & Conditions

Terms and Conditions – Netras
Effective Date: April 1, 2026

This website, www.netras.in (“Website”), is owned and operated by NETRADEEPAK ENTERPRISES PRIVATE LIMITED (the “Company”, “we”, “us”, or “our”), operating under the brand name Netras. The Website is hosted on Shopify and uses Razorpay as the payment gateway.

By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Website.

1. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on this page. Continued use of the Website constitutes acceptance of the updated Terms.

2. Eligibility
By using this Website, you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement under applicable Indian laws.

3. Products and Services
All products, descriptions, specifications, and pricing are subject to change without notice.
We make reasonable efforts to accurately display product details. However, actual colors and appearance may vary depending on your device.

We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Refuse or cancel orders

4. Pricing and Payments
All prices are listed in INR unless otherwise specified.
Payments must be made through authorized payment methods available on the Website, including Razorpay.

5. Taxes
Applicable GST will be charged as per Indian regulations.
For international orders, customers are responsible for applicable customs duties and taxes.

6. Shipping and Delivery
Orders will be shipped to the address provided at checkout.

  • Delivery timelines are indicative

  • Risk of loss or damage passes upon delivery to the customer

  • Customers should report any damage or delivery issues promptly

7. Returns, Refunds, and Exchanges
All returns and refunds are governed by our Refund Policy available on the Website.

8. User Accounts
You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to suspend accounts, refuse service, or cancel orders in case of misuse or suspected fraud.

9. Intellectual Property
All Website content (text, images, graphics, logos, videos, etc.) is the property of the Company and protected under applicable laws.
Unauthorized use is strictly prohibited.

10. Electronic Communications
By using the Website, you consent to receive communications electronically.

11. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use the Website

  • Errors or inaccuracies

  • Technical issues or interruptions

Your sole remedy is to discontinue use of the Website.

12. Disclaimer of Warranties
The Website and all content are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free operation.

13. Lawful Use
You agree to use the Website in compliance with all applicable laws.

14. Third-Party Services
We may use third-party services such as Razorpay for payments, Shopify for hosting, and logistics providers for delivery. We are not responsible for their actions or performance.

15. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Courts located in Pune, Maharashtra shall have exclusive jurisdiction.

16. Contact Information
NETRADEEPAK ENTERPRISES PRIVATE LIMITED
Email: hello@netras.in
Address: 102 Network Savoy, Baner, Pune – 411045, Maharashtra, India

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including the use of Shopify as the e-commerce platform and Razorpay as the payment gateway.